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What our clients say about us:

Anglia Farmers Ltd based at Honingham Thorpe, Norwich is the leading agricultural purchasing co-operative in the UK.

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InTouch Systems’ engineering services support is provided via a response call out contract providing our own engineers as and when required.  We also provide off site backup management services. 

InTouch Systems provide a wide range of I.T. solutions for Anglia Farmers Limited, from maintaining their interactive database facilities through to provision, installation and support for all hardware, software and other I.T. related requirements.

InTouch telephony specialists installed and maintain Anglia Farmer’s Siemens HiPath business telephone system, ensuring high quality and high speed voice and data communications.

Barry Crossan Admin & IT Manager said:

.."Anglia Farmers Limited continue to utilise InTouch Systems knowledge of both the IT and Telecoms industry to ensure that we keep our business infrastructure modern and efficient. This is managed within a budget with many inventive and alternative solutions offered from InTouch Systems without compromise to the level of service we require but still within budgetary levels.

Our relationship with InTouch Systems has been integral to the continued development of our business infrastructure”.

Framingham Earl High School Norwich has been awarded specialist sports college status and is located in South Norfolk.

InTouch Systems’ engineering services support is provided by a dedicated (C.R.B. checked) in-house engineer who attends on site one half day per week, as requested by client. At other times under the same contract Framingham Earl High School staff can contact InTouch Systems support team for assistance and advice.  After carrying out an I.T. infrastructure audit of need

InTouch Systems installed interactive whiteboards and networked PCs in 2 dedicated I.T. suites for staff and pupils.  InTouch Systems also works alongside school ICT staff on network security issues, and are managing Framingham Earl High School’s I.T. development project for the new financial year.

Chris Bell ICT Manager said:

.."InTouch Systems suit our needs because they are a locally based company that can provide bespoke ICT solutions for a whole host of ICT issues.  The staff are very friendly, and the equipment they can provide comes with 3 year warranties; and as the 'middle man' in the equation they take the hassle out of dealing direct with corporate suppliers!

Hall School is a community special school located in the Old Catton area of Norwich.

InTouch Systems’ engineering services support is provided by a dedicated (C.R.B. checked) in-house engineer who attends on site one half day per week, as requested by client. At other times under the same contract Hall School staff can contact InTouch Systems support team for assistance and advice.

InTouch Systems managed the purchase and installation of new a server and staff laptops, and are managing Hall School’s I.T. development project for the new financial year.

David Bridson Deputy Head teacher said:

“The benefits of having a regular, on-site engineer are that we have been able to receive expert knowledge about the most suitable new server to purchase, have it reliably installed, iron out the major ‘bugs’ in our system, and get on with installing new hardware and software that had previously been unused. 

The computer engineer from InTouch is thoroughly competent but is also good natured and easy-going and is able to maintain his equilibrium under pressure. For our context, it is not just technical competence that is required but the ability to relate to people and understand the background and underlying issues that are concerning them. Our engineer has these qualities in good measure”.

Sprowston Junior School is popular primary school in Norwich for children aged 7 to 11 years.

InTouch Systems’ engineering services support is provided by a dedicated (C.R.B. checked) in-house engineer who attends on site one half day per week, as requested by client. At other times under the same contract Sprowston Infant School staff can contact InTouch Systems support team for assistance and advice.  

After carrying out an I.T. infrastructure audit of need InTouch Systems installed a new server and networked PCs in a dedicated I.T. suite for staff and pupils.  A further 8 new PCs were added in the spring term by InTouch Systems.

Matt Walton Deputy Head Teacher & Sue Painter ICT Technician said:

"The most beneficial part of the service provided is the engineer's knowledge and expertise, which enables our ICT department to keep running efficiently. It is of great benefit that we are able to contact our dedicated engineer at short notice, if we have a problem that we need advice on.

In addition InTouch Systems have always provided us with competitive quotations for a range of hardware, together with an excellent installation service. We have used InTouch for a number of years and have always been delighted with the service provided".

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Intouch Systems is a trading name for RedShelf Limited